Shipping Policy

Shipping Information

Production Time
All orders are made-to-order (we put a lot of love and care into each piece!). Please allow up to 2 weeks for production before dispatch.

Delivery Timeframes
Once dispatched, orders are delivered via DHL Express within the following timeframes:

  • UAE: 1 business day

  • Other GCC countries: 3 business days

  • UK: 4 business days

  • Rest of the world: 5–8 business days

Shipping Carrier
We ship all orders with DHL Express, ensuring fast, reliable, and trackable delivery worldwide.

Frequently Asked Questions

Who is TAL?

We are a Modest fashion brand that's been in the market for 4 years. We specialize in designing and producing fashionable trendy clothes for modest consumers.

What’s your return policy?

We accept returns within7 days of delivery. To initiate a return, email us at info@theabayalab.com

How do I request a return?

Send an email to info@theabayalab.com within 7 days of receiving your order. Please include your order number and reason for return. We’ll get back to you with next steps.

Can I exchange my item for a different size or style?

Currently, we do not offer direct exchanges. If you'd like a different size or item, please return your original item and place a new order.

Are return shipping fees covered?

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Can I return an item after wearing it?

To be eligible for return, items must beunused, unwashed, and in their original conditionwith tags attached.

What happens if I receive a damaged or incorrect item?

Please contact us immediately at info@theabayalab.com with photos of the item. We’ll make it right.

How long does it take to process a refund?

Once your return is received and approved, refunds are issued within 10-30 business days depending on your bank's policies to your original payment method.