Shipping Policy
Frequently Asked Questions
Who is TAL?
We are a Modest fashion brand that's been in the market for 4 years. We specialize in designing and producing fashionable trendy clothes for modest consumers.
What’s your return policy?
We accept returns within7 days of delivery. To initiate a return, email us at info@theabayalab.com
How do I request a return?
Send an email to info@theabayalab.com within 7 days of receiving your order. Please include your order number and reason for return. We’ll get back to you with next steps.
Can I exchange my item for a different size or style?
Currently, we do not offer direct exchanges. If you'd like a different size or item, please return your original item and place a new order.
Are return shipping fees covered?
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Can I return an item after wearing it?
To be eligible for return, items must beunused, unwashed, and in their original conditionwith tags attached.
What happens if I receive a damaged or incorrect item?
Please contact us immediately at info@theabayalab.com with photos of the item. We’ll make it right.
How long does it take to process a refund?
Once your return is received and approved, refunds are issued within 10-30 business days depending on your bank's policies to your original payment method.