Privacy policy

Last updated: February 3, 2026

At TAL by The Abaya Lab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or otherwise interact with us (the “Services”).

Our store is powered by Shopify, which enables us to provide our Services. Where there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection and use of personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information, depending on how you interact with us and as permitted by law:

  • Contact details (name, billing and shipping address, email address, phone number)
  • Payment and transaction details (payment method, order history, transaction confirmations)
  • Account information (login details, preferences, settings)
  • Shopping activity (items viewed, added to cart or wishlist, purchased, returned, or exchanged)
  • Communications with us (customer support inquiries and correspondence)
  • Device and usage data (IP address, browser type, device information, site interactions)

How We Collect Personal Information

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and similar technologies when you use our website
  • From service providers who support our operations (payment processors, logistics, analytics)
  • From partners or third parties, where permitted by law

How We Use Your Personal Information

We use your personal information to:

  • Provide, operate, and improve our Services
  • Process payments, fulfill orders, manage returns and exchanges
  • Communicate with you regarding your orders or inquiries
  • Personalize your shopping experience and recommend relevant products
  • Send marketing communications (where permitted and subject to your preferences)
  • Detect and prevent fraud, security risks, or unlawful activity
  • Comply with legal obligations and enforce our policies

Marketing & Communications

You may receive promotional emails or messages from us. You can opt out at any time using the unsubscribe link in our communications. Even if you opt out of marketing messages, we may still contact you regarding your orders or account.

How We Share Personal Information

We may share your personal information in limited circumstances, including:

  • With Shopify and trusted service providers who support our business operations
  • With marketing and advertising partners, subject to your consent and applicable law
  • When required to comply with legal obligations or protect our rights
  • In connection with a business transaction such as a merger or restructuring

We do not sell your personal information in the ordinary course of business.

Relationship with Shopify

Our Services are hosted by Shopify. Information you submit is processed by Shopify in accordance with its own privacy practices. To learn more, please visit the Shopify Consumer Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Data Security & Retention

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Request a copy of your personal information
  • Opt out of certain marketing or targeted advertising activities

You may exercise your rights by contacting us using the details below. We may need to verify your identity before processing your request.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your place of residence. Where required, we rely on legally approved transfer mechanisms to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: info@theabayalab.com
Address: Dubai Design District (d3), Building 10, Dubai, United Arab Emirates

For the purposes of applicable data protection laws, TAL by The Abaya Lab is the data controller of your personal information.